As the need and desire for flexible working environments has grown, IT teams are increasingly turning towards equipment that offers advantages in the digital workplace. These products offer simplified deployment and management, in addition to interconnectivity between devices and other productivity benefits.
When defined in these terms, it’s indisputable that one brand on the market today leads in all those categories: Apple devices.
Apple products save IT time and resources
For IT teams, any device that reduces the amount of time spent deploying and managing it is a winner. Apple does this in several ways.
In comparison to Windows devices, which have a number of methods for deployment, from Windows Deployment Services, to Autopilot and third-party solutions, implementation for Apple products is simple. The process can be broken down into four steps:
- Set up
Between key services from Apple, in addition with a third-party mobile device management (MDM) solution, deployment of Apple products is quick and easy. Additionally, Apple devices work with most commonly used systems and applications, including mail and messaging, network connectivity, and file sharing, which supports your digital workplace.
When it comes to device management, there are a number of options from Apple that can assist by offering IT personnel support, as well as direct assistance for employees. AppleCare for Enterprise offers a complete coverage package, including 24/7 employee and IT technical support. This service includes deployment and integration scenarios. Plus, you can trust the dependability of WEI, as your IT solutions provider that has earned the highly coveted distinction of being an ‘Apple Authorized Reseller.’
In terms of operating system assistance, AppleCare OS Support provides phone and email support to assist with iOS, iPadOS, macOS and macOS server deployments. There are several levels of coverage, from 12/7 support with four-hour response time, all the way to 24/7 support with one-hour response time, allowing your enterprise to choose the coverage that fits your digital workplace best.
AppleCare Help Desk Support provides additional assistance to IT departments by offering access to Apple’s senior technical support staff by telephone, 12 hours a day, 7 days a week. These senior staff members can assist IT teams and reduce the wait time for problem fixes.
Improve productivity with Apple devices
While saving time and money for IT is important, employee productivity comes first in terms of enterprise priorities. However, for digital workplaces, Apple products still knock it out of the park.
A 2019 study, conducted by Jamf, in collaboration with Apple, found that 97 percent of those surveyed reported their productivity levels increased while using a Mac. Additionally, 95 percent of those surveyed found that their creativity also increased while using a Mac.
Perhaps the most significant difference between Mac and Windows devices is that Apple products are made for consistency, so the user has the same experience every time. This familiarity allows users to immediately get to work and be productive. Additionally, customs apps for business through the App Store offer employees an additional way to build their own work environment, the way it works best for them.
Additionally, Apple prioritizes accessibility, including assistive features for vision, hearing, and motor skills in every one of their products. For employees with impaired senses or movement, Apple products make it easy for them to be productive, without having to fight against technology along the way.
3 Reasons Why Employees Prefer Apple Devices in the Digital Workplace
Apple devices drive digital transformation
For enterprises in the midst of their digital transformation, Apple’s interconnected ecosystem provides users with the ability to access and contribute to work across a variety of devices. For employees on the go, or those that have switched to remote working, this offers the flexibility they need to contribute and communicate throughout the enterprise.
Additionally, convenient apps and the portability of Apple iPads and iPhones make them perfect for enterprises in need of communication or data devices for employees in the field.
Ready to discover the benefits of Apple for your company?
Apple devices offer enterprises simplified IT experiences and increased productivity from employees through consistency, flexibility and interconnectivity. In comparison to Windows, Apple offers a smoother, sleeker and more refined option, that boosts productivity while also allowing users to create the work environment that works best for them. Convenient support options, for both IT teams and users, ensure quick and easy remedies to problems, while also allowing enterprises to pick the coverage options that offer the level of support they need.
Contact WEI to find out what Apple integration would look like for your company. Or if you’re already using Apple in your enterprise and are curious to know how WEI’s experience and operational processes can help you shave costs – we’re here to help!
As an Apple Authorized Reseller, we have unique processes and experience dedicated to improving efficiency for your Apple device management program. Click below to download our Apple Services Brief to learn more about why WEI is the right Apple Authorized Reseller and IT partner for your Apple strategy.