Can you name a common promise that never comes to fruition? We have one – technology will eventually get simpler. Take the cloud for instance. At one point, this technology sounded as straightforward as could be. Just lift and shift business-critical applications from a legacy data center to a cloud provider! No more hardware or virtual infrastructure to manage and support!
Truth is, modernized cloud application environments are highly complex, so much so that internal IT and data center monitoring tools can’t handle it without the right resources. Without these, IT operations teams run blind.