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Backup and Recovery: How to Select a Cloud Service Provider

  Jay Cardin     Jan 31, 2017

Backup-and-recovery-cloudMany organizations are investigating a “Cloud First” approach with their applications; to save on costs of keeping physical hardware, they want to offload the majority of their IT infrastructures to one or more external providers. While that prospect may fully come to fruition at some time in the future, applications and cloud technologies still have much to develop and change before most organizations will be ready for such a wholesale move.

Today, we often find the use of a few common types of cloud services in tandem:

  • Software as a Service (SaaS) offerings: Public cloud SaaS providers are finding some good traction with organizations wanting to replace their expensive, bulky legacy applications, especially in such areas as email, CRM and payroll.
  • VM hosting services: Large cloud providers offer a ready-to-go, elastic platform for application development and testing. This platform can be quickly scaled and just as quickly collapsed, based on how much active use or storage is required at any given time.
  • Hybrid cloud services like Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS): Many organizations have begun to move to more hybrid cloud services; this includes the use of cloud providers to help them better manage or extend their own backup and disaster recovery operations, should an emergency data loss occur.

Backup and Recovery: The 3-2-1 Rule

Solution Brief - Backup and Disaster Recovery

Regardless of the type of cloud service in use, however, the need to apply key backup procedures, including the 3-2-1 Rule, should still be approached. According to Network Computing, the 3-2-1 Rule is the, “Single most important rule to keep in mind when it comes to [protecting] a company’s data.” It’s as simple as this: your organization should create three copies of its data, retain it on two different types of media and store one of the copies in a safe, off-site location.

3 Crucial Questions to Ask a Cloud Service Provider

In an IDG TechPulse poll from 2016, 63% of IT decision makers said their organization uses both off-site and cloud for their backup and recovery strategy; and 25% of IT decision makers said they have plans to integrate cloud in their backup and recovery strategy. We agree there is a natural place for cloud services in backup and DR, in fact it is highly recommended that cloud be part of the strategy. If you haven't yet integrated cloud for backup and DR, here are three important questions to consider when evaluating a cloud service provider:

  1. What data protections are in place?

Most cloud providers have steps in place to protect the assets under their care. Some have many different protocols and many layers of redundancy. But, some questions may still remain. Ask, “Are you able to protect digital data in the same way that we would on-premise?”

  1. Can they protect your data adequately so that it can be restored in an emergency or disruption, even to another cloud provider, if necessary?

Disasters happen when you least expect them; is there an easy way to gain periodic offline copies of your data that can be sent to your primary data center? Most cloud providers make it a lot easier and cheaper for you to send your data than for them to send your data back out to you. WEI often leverages third-party software and services, as well as various cloud gateways, to help you move your data between cloud providers or from a cloud provider to your own facility.

  1. How well can the cloud provider help you accommodate any wider compliance, security and data protection needs associated with your data?

When employing a cloud model, sometimes it can be hard for enterprises to know if they are complying with industry and governmental regulations than if they were using on-premise hardware and infrastructure. Ask your service provider what support they can offer you for complying with your industry’s regulations.

It can be beneficial to have a trusted technology partner on your side when making backup and recovery decisions for your organization. Contact WEI today to discuss how your organization can stay ahead of backup and DR technology.

NEXT STEPS: Learn best practices for backup, recovery, and DR in a cloud world by reading our white paper, Backup and DR for the Cloud Generation. Click the button below to get started.

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Tags  backup and recovery cloud services DRaaS

Jay Cardin

Written by Jay Cardin

Jay Cardin is a Pre-Sales Solutions Architect here at WEI. His specialties include server virtualization, storage systems and backup and recovery systems. He collaborates with WEI sales executives and network engineers to develop the ideal custom solution for each client. WEI’s commitment to education continues with Jay as he conducts Veeam Backup and Recovery training workshops each quarter for WEI customers. Jay holds several certifications for Veeam, Microsoft, EMC, and VMware.

About WEI

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